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Marketing News - May 2020

Megan Ealy • May 14, 2020

Marketing Updates Small Businesses Need to Know - May 2020

Google Updates


Google Search Algorithm May 2020 Update

Small businesses need to be on the lookout for impacts on their local SEO. Early data shows the update is ranking directories and aggregate listing sites higher while reducing search positions for pages with minimal content. BUT... as with any update... give it a few weeks to see how the algorithm learns and adjusts. Until then, you may see a fluctuation in search rankings.


One thing to keep in mind is the continued focus on search intent with this update. If you haven't shifted your blog content to focusing on user intent keywords, then now is the time to do so!


Google Surfaces - Product Listings Free

For years it was only possible to have your products listed on Google Shopping through paid ads. Google announced they are allowing brands to feature their products through Google Surfaces for free. This is huge for small businesses! You can opt into Surfaces by creating a Google Merchant Center account.


Google Local Inventory

The next awesome release from Google is the ability for local retail businesses to list their local inventory on Google Surfaces for free. Buyers will be able to shop local inventory without having to visit the store.

Social Media Updates

Facebook and Instagram launched new features to support local businesses. 
  • Businesses Nearby Section on Facebook - allowing users to see posts from local businesses, hours, book appointments and schedule deliveries. 
  • Support Small Business Instagram Story Highlight - a collection of Instagram stories using the support small business sticker and Facebook posts using #supportsmallbusiness showcased to individuals who follow the accounts. 
  • Gift Cards and Vouchers - Facebook now offers businesses the ability to sell gift cards and vouchers through their approved partners within the platform. 
Facebook rolled out updated community guidelines with updates to regulated goods like cannabis. 
Facebook removed the specific guidelines around many regulated goods and opted for a very general statement around promoting the sale or use. Check them out to see the changes: Facebook April 2020 Update

Pinterest Adds New Features
Organize within boards, add notes to boards and personal pins, set a project date for board and checklists to individual pins. It will be interesting to see if these new features increase platform use as well as event advertising spending. 

Pinterest search trends reveal consumer behavior during COVID-19
Virtual events, kid's activities and DIY are all topping the charts during the quarantine. Read more in this Forbes article. 

LinkedIn Adds Polls and Live Video-Based Events 
In response to the large number of conferences and professional events taking a pause or going virtual, LinkedIn rolled out its new video-based event feature to drive businesses to host through them. Check out the details for hosting or joining a LinkedIn Online Event

Amazon Updates


Self-Service Video Ads

Amazon has rolled out in beta self-service video ads through the Seller Central platform. These ads are available for select registered brands. You can see if your brand was selected by creating a sponsored brand ad within the platform.


Translated Brand Ads

Available to registered brands using sponsored brand ads, Amazon will offer the ability to translate ads within the platform. The following languages are being offered: Spanish in United States, French in Canada, English in Germany, English and Simplified Chinese in Japan, and Hindi in India. You can read more here.


Other Updates You Should Know


Shopify Launches Free Email 

Shopify will offer its email service free for customers through October 1, 2020. For details, check out their release here.


TikTok Continues To Climb

Dominating the quarantine, TikTok is the platform to be on to stay entertained. If you haven't had a chance to download the app, check out their info page to see why everyone is jumping on the bandwagon.



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Google Updates Local Opportunity Finder We are combining free tools and resources offered by Google to navigate small business owners through the onboarding process easily. Claimed Business Business Details New Opportunities Available Services Pick Up, Delivery, Booking Fundraising Gift Card Promotion Showcase Live Inventory Digital Toolkit During this month's update, another tool Google provided helps small business owners without the funds to hire a marketing agency grow their business - something much needed after a majority of small business owners went under when COVID hit. Without the resources and guidance to launch and market their business online, they closed their doors for good. With Google's new Digital Toolkit, brands can enter their website URL and see personalized recommendations. Business owners begin with a series of intro questions to better understand their product, industry, and operations. Moments later, they are delivered with a report highlighting the opportunities and improvements - often only used during the merchant center approval process. By launching this feature, it will prevent brands from being disapproved for selling on the marketplace. Our favorite feature with this product is the industry insights section - often only available to large brands. Small business owners can see how they rank in the marketplace and understand their target customer's shopping behavior. Amazon? Moving to a new platform, maybe? Social Media Updates Facebook Advertising Explained Ever wondered how Facebook advertising works? You can learn more about the algorithm and understand how the ad auction works in Facebook’s newest update . Instagram Advertising Update Brands can now advertise on Instagram without having a Facebook business account. This is excellent news for many small businesses that want to promote posts within the app easily. Twitter Launches Audio Clips Twitter Launches Audio Clips in Tweets on iOS. After it shared a test of audio clips in tweets last month, Twitter has today launched the option to add 140-second audio clips to tweets among a selected group of users on iOS. Other Updates You Should Know How TikTok's Algorithm Works - As Explained by TikTok This week, TikTok has tried to provide another level of transparency in explaining exactly how its recommendations algorithm works, and how videos gain traction, or don't, on its platform. As explained by TikTok: When you open TikTok and land in your For You feed, you're presented with a stream of videos curated to your interests, making it easy to find content and creators you love. This feed is powered by a recommendation system that delivers content to each user that is likely to be of interest to that particular user. Walmart partners with Shopify to expand web marketplace business Walmart announced a new partnership with the e-commerce shopping platform, Shopify, now used by over 1 million companies. The deal will open Walmart’s Marketplace to Shopify’s small business sellers, to bring 1,200 Shopify sellers to the marketplace this year. The partnership will greatly expand the participating brands' reach by placing them in front of Walmart Marketplace’s 120 million monthly visitors.
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