It’s hard to believe that I’ve been at this for almost a year - and the lessons just keep on pouring in. Over the past few months, it’s been an equally rewarding and demanding process. Simply put, your personal and professional acumen is under constant scrutiny when you’re running the show.
Furthermore, I’ve found that being in charge of your own operation brings about challenges to previously-held norms. In other words, there are plenty of “known truths” that we all think are virtually unbreakable. However, when you’re thrust into the spotlight as your own CEO - it doesn’t take long before your perspective on many subjects starts to change.
So, one question that I’ve been wrestling with recently is - what do I believe? More specifically, having faced a number of unique challenges at Sisu - what does it take to re-evaluate your own point of view?
In the latest edition of my “Boss Lady’s Marketing Agency” blog series, I’ll take you through two scenarios that represent challenges to my personal and professional outlook.
3. Friends and Family Should Not Be Your Clients - Period!
If you have a big heart like me, it’s very easy to seek opportunities to apply your skills in helping those who mean the most to you. However, even if you have the best intentions - working with loved ones can lead to more headache than positive results. First, there’s a tendency to over-promise people that mean more to you than words on an invoice. In other words, you either give them white-glove service for next to nothing - or you assure them that their wildest dreams will come true.
As a result, you’ll put yourself in a no-win situation. For example, you’ll either underdeliver or overcharge - both of which will lead to awkward conversations at Thanksgiving or during your next happy hour. Take it from me -
mixing business and relationships with those who you care
about most can affect your ability to keep things on an even keel with people who mean more to you than getting paid. As great as it is to work with people you like, it’s best to treat your “work friends” and your “friend friends” as separate groups.
Simply put, keep your friends and family as friends and family - not as clients that are keeping the lights on for your marketing agency.
4. It Is Okay To Say No!
Throughout my career, I’ve always been known as a workhorse. For example, if something needs to get done or is asked of me - I’m going to find a way to get it done. Ultimately, having a reputation as someone who says “yes” and finds a way is never going to hurt. However, there are
limits to saying “yes”
to everything. As I’ve learned, part of being a true #bosslady is learning how to say “no” more frequently.
That said, I don’t want to suggest that you turn into a walking “negative.” Instead,
the art of saying “no”
represents operating with selectivity and never straying too far from what you can execute. For example, I’ve been faced with difficult situations involving clients who want to expand their services. Furthermore, I’ve had to turn down promising new clients because I can’t support the workload requirements. In many ways, this is a great problem to have. However, you can’t go down the path of always saying yes to these requests.
If you do, you’ll start to miss the mark and will get away from what you do best. Ultimately, you have to stay on target with your values and never get too far away from what made you successful in the first place.
Okay - I realize that this blog may seem like it had way more “no’s” than “yeses” in it. However, my intent is not to make you believers in the negative. Conversely, it’s important to balance your professional aspirations with the demands of others - and making sure that you’re not stressing out over maintaining personal relationships or stretching yourself too thin. Rest assured, if you learn how to keep your friends in check and strategically say “no,” it won’t be long until the lemonade starts to flow.